Itavis Control Cloud™
Itavis Control Cloud (ICC) is a management and service platform made of various tools used to monitor, operate, manage and control the entire IT infrastructure.
Transparent infrastructure
Itavis has for many years gathered the best IT tools for controlling the organization’s IT operation and infrastructure. The tools have been assembled under a single management tool – Itavis Control Cloud ™. All so that your organization has the best prerequisites for strengthening the business.
Itavis Control Cloud™ is a full range of attractive services for the organization that will regain or maintain control over investments, resources and performance in relation to its IT infrastructure. The service is for the larger and smaller organizations, whether private or public. Everywhere there is the same need for control and management, and with Itavis Control Cloud ™, your organization provides an easy-to-understand and effective tool in everyday life.
Itavis Control Cloud (ICC) is a management and service platform made of various tools used to monitor, operate, manage and control the entire IT infrastructure. ICC has been developed by Itavis’ own developers and is used by all our own employees regarding operations.
It is from here that server access, patch management, backup and ticket system is accessed on a unified platform. Servers are also monitored from here, and the system automatically generates alarms when thresholds or other issues such as the Itavis Operation Center will respond and start eventual error correction. Itavis Control Cloud is also based on ITIL.
Competencies:
- Monitoring of servers and network devices
- Alarm in case of errors
- Device status
- Patching
- Backup
- Reporting
With ICC Monitoring, the customer will have access to a unique dashboard where servers, VMs, printers and network devices in the IT infrastructure can be monitored. The dashboard will indicate the status of the various devices. Through a simple system of red, yellow and green lamps it is possible to determine whether a device is functional or in a critical situation.
In addition, in case of exceeded thresholds, it will be possible to have alarms sent to the Customer Service Desk. Finally, reports can be drawn on the states of the devices at any given time with relevant performance metrics.
ICC Monitoring includes monitoring the following:
- SAN
- Network
- Servers
- Hard drives
- Printers
- Any device
Packages
The services available with Itavis Control Cloud™ can be assembled and used as you like. But to make it easier for you, we have put together three packages to meet your typical needs.
ICC Monitoring
ICC dashboard
Livestatus på alle servere og netværksenheder
Performancerapporter
Antivirus
Patch management
R-Control
Multi-factor authentication
Intrusion detection
Password server
ICC Security
ICC dashboard
Livestatus på alle servere og netværksenheder
Performancerapporter
Antivirus
Patch management
R-Control
Multi-factor authentication
Intrusion detection
Password server
ICC Security Plus
ICC dashboard
Livestatus på alle servere og netværksenheder
Performancerapporter
Antivirus
Patch management
R-Control
Multi-factor authentication
Intrusion detection
Password server
Service Level Agreement
Our Service Level Agreement (SLA) is designed to cover your particular needs.
Choose a solution where you as a customer get professional information before the error has a consequence. Put another way: Leave your IT operations to us and get an integrated IT solution where you can sit back and relax. Itavis takes full responsibility for error correction in all hours of the day.
Service Center
Staffed 24/7
Bronze
The informative level
Automatisk alarm til dig
Automatisk alarm til Itavis
Itavis udbedrer fejl uden merbetaling
Silver
The reactive level
Automatisk alarm til dig
Automatisk alarm til Itavis
Itavis udbedrer fejl uden merbetaling
Gold
The proactive level
Automatisk alarm til dig
Automatisk alarm til Itavis
Itavis udbedrer fejl uden merbetaling
Getting Started
We’re ready to help you today. Let us help you get started with your IT project with the following steps:
Should it be you?
If you would like an in-depth presentation and a better idea of how Control Cloud ™ can meet your specific wishes, you can contact us during all hours of the day. We are also happy to visit your business and present the documented benefits of the service.